Prime Medicals – Frequently Asked Questions (FAQs)

1. How can I place an order on Prime Medicals?

To place an order on Prime Medicals, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the steps to provide necessary information and payment details to complete your purchase.

2. Can I modify or cancel my order after it’s placed?

Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please carefully review your order before completing the purchase. If you have concerns, contact our customer support at [email address or phone number] as soon as possible.

3. What payment methods do you accept?

Prime Medicals accepts major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other electronic payment methods. For more details, please refer to our Payment Methods section.

4. How can I track my order?

Once your order is shipped, you will receive a shipment confirmation email with tracking information. You can use this information to track the delivery status of your order.

5. What is your return policy?

Please refer to our Return & Refund Policy for detailed information on returns, refunds, and exchanges.

6. How do I contact customer support?

You can reach our customer support team by emailing [customer support email] or calling [customer support phone number]. We are here to assist you with any questions or concerns.

7. Do you ship internationally?

Yes, Prime Medicals offers international shipping. Please be aware that international orders may be subject to customs duties and taxes. For more details, refer to our Shipping & Delivery Policy.

8. How do I know if an item is in stock?

All items displayed on our website are generally in stock. In the rare event that an item is out of stock, it will be indicated on the product page.

9. Is my personal information secure when shopping on Prime Medicals?

Absolutely! Prime Medicals takes the security of your personal information seriously. Please review our Privacy Policy for detailed information on how we handle and protect your data.

10. How can I stay updated on promotions and new arrivals?

Subscribe to our newsletter to receive updates on promotions, sales, and new arrivals. You can sign up on our website.

11. Do you have a physical store?

Currently, Prime Medical operates as an online store, and we do have physical retail locations. Please check our contact details

12. How do I unsubscribe from your newsletter?

You can unsubscribe from our newsletter by clicking the “unsubscribe” link at the bottom of any newsletter email you receive from us.

13. Can I change my shipping address after placing an order?

Unfortunately, we cannot guarantee changes to the shipping address once an order is placed. Contact our customer support immediately if you need assistance.