Shipping & Delivery

Prime Medicals – Shipping & Delivery Policy

Welcome to Prime Medicals! Our Shipping & Delivery Policy outlines the terms and conditions related to the shipment of products purchased on our website [www.prime-medicals.com]. By placing an order with Prime Medicals, you agree to the terms mentioned in this policy.

1. Order Processing

1.1 All orders are processed within [number] business days. Orders are not shipped or delivered on weekends or holidays.

1.2 If we are experiencing a high volume of orders or any unforeseen delays, we will notify customers of any changes to delivery times promptly.

2. Shipping Rates

2.1 Shipping charges for your order will be calculated and displayed at checkout.

2.2 We offer various shipping options, and the cost will vary depending on the selected method, destination, and weight of the package.

3. Shipment Confirmation & Order Tracking

3.1 You will receive a shipment confirmation email once your order has been shipped, including tracking information if applicable.

3.2 If you do not receive a shipment confirmation email within [number] days of placing your order, please contact us at [email address or phone number].

4. Delivery Time

4.1 Delivery times vary depending on the shipping method selected at checkout and your location.

4.2 Estimated delivery times are provided during the checkout process but are subject to change due to factors beyond our control, such as customs processing times or unforeseen logistics issues.

5. International Shipping

5.1 Prime Medicals offers international shipping. Please note that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.

5.2 International orders may also be subject to delays due to customs procedures.

6. Missing or Lost Packages

6.1 Prime Medicals is not liable for packages that are lost or stolen after the carrier has marked the package as delivered.

6.2 If you believe your package is missing or lost, please contact the carrier directly to file a claim. If you need assistance, our customer support team is available at [email address or phone number].

7. Address Accuracy

7.1 It is the responsibility of the customer to provide accurate shipping information. Prime Medicals is not responsible for items shipped to an incorrect address provided by the customer.

7.2 Please double-check your shipping address before completing your purchase. If you notice an error, contact us immediately at [email address or phone number].